Majord / Features

What your guests see and use

Everything below is what the guest-facing app actually does in the two working demos, generic and So Smart Conciergerie. Open the demos to see it live rather than take our word for it.

Screen by screen

What it actually looks like

Captured directly from the So Smart Conciergerie demo, not a mockup. Every screen below is live right now.

Guest home screen with a personal welcome and one-tap concierge — **Arrival**A welcome you wrote, the villa, and your concierge one tap away.

Service catalog with photos and prices — **Services**Your catalog, your photos, your prices, grouped to be scanned fast.

Booking a private chef: day and number of guests — **Booking**Day, guests, confirm. Payment is taken in the app through Stripe.

Concierge chat inside the app — **Concierge**An assisted chat first, your team for anything specific.

Destination guide with local recommendations — **Guide**Your own recommendations, the way a hotel concierge would give them.

The same screen in the unbranded generic version — **Before branding**The same screen out of the box, before an agency makes it theirs.

A personalized welcome

The guest opens their link and lands on a screen built around their stay: the villa name, a welcome message your agency wrote, and your brand's colors and logo instead of a generic template.

Villa identity: name, hero photo and location shown at the top
Custom welcome message: written by the agency, shown to every guest of that stay
Agency branding throughout: logo and brand color, not Majord's

A catalog of services

Guests see the services your agency has configured: private chef, boat and skipper, spa treatments, transfers, and whatever else your agency offers, each with its own description, photo and price.

Service cards: short description and a clear price, set by your agency
Categories: services grouped so a guest can scan quickly
Photos: uploaded by the agency, not stock placeholders

Booking a service

A guest selects a service and books it directly inside the app. Payment is collected securely on the spot via Stripe, so there is no back-and-forth by phone or WhatsApp to confirm and no separate invoice to send. See exactly how the money moves on the Payments page.

Chat with the concierge

Guests can message the agency's concierge directly from the app. Majord can provide an AI-assisted chat that answers guests directly for most common questions, estimated to cover around 90% of everyday requests. For anything more specific, the chat notifies the agency's concierge, who replies directly or calls the guest.

As many languages as your agency needs

The demos show English, French, Russian and Chinese. That list is not fixed: an agency can add any language its guests need, matching whichever countries it actually works with.

A destination guide

Each agency gets a full destination guide it can personalize with its own recommendations, addresses and experiences, the way hotel room service works: guests see what is available, with clear prices, and decide for themselves.

See these features on a real, branded agency

The So Smart Conciergerie demo shows all of this configured for an actual Saint-Tropez agency.

Open the demos